Understanding Citations
Every answer in IntelliRepo includes citations showing where the information came from. This guide explains how to read and use them.
What Are Citations?
When you ask a question, IntelliRepo:
- Searches your documents for relevant content
- Finds the most matching passages
- Uses those passages to generate an answer
- Shows you exactly which sources were used
Citations let you verify answers and find additional context.
Reading Citations
Below each AI answer, you'll see a "Sources" section:
Sources:
- Employee Handbook.pdf (Page 12) - 89% match
- Benefits Summary.pdf (Page 3) - 76% match
- Onboarding Guide.pdf (Page 7) - 68% matchEach citation includes:
Document Name
The file the information came from.
Page Number
For PDFs, the specific page. Text files show "N/A" since they don't have pages.
Match Percentage
How closely this content matches your question:
- 80-100%: Highly relevant, likely contains the answer
- 60-80%: Relevant, may contain supporting information
- Below 60%: Somewhat related, less likely to be the main source
Expanding Citations
Click any citation to see the exact text that was used:
[Employee Handbook.pdf, Page 12]
"Employees are entitled to 15 days of paid vacation per year.
Vacation time accrues at a rate of 1.25 days per month.
Unused vacation days up to 5 may be carried over to the
following calendar year."This shows you:
- The exact passage the AI used
- The context around the key information
- Whether the AI interpreted it correctly
Why Citations Matter
Verify Accuracy
The AI interprets your documents, but it's not perfect. Citations let you check that the answer matches the source.
Find More Context
The cited passage might have additional information not included in the summary answer.
Navigate to Original
If you need the full document, you know exactly where to look.
Build Trust
Team members can verify information before acting on it.
How Sources Are Ranked
IntelliRepo uses semantic similarity to rank sources:
- Your question is converted to a mathematical representation (embedding)
- Document chunks have pre-computed embeddings
- Similarity is calculated between your question and each chunk
- Top results are shown as sources
The match percentage reflects this semantic similarity - how closely the meaning of the source aligns with your question.
Number of Sources
By default, answers show up to 3 sources. This balances:
- Completeness: Showing where information came from
- Clarity: Not overwhelming with too many citations
The AI may use information from all retrieved sources, even if only the top 3 are displayed.
When Citations Are Missing
"I couldn't find relevant information"
If the AI can't find matching content:
- The topic may not be in your documents
- Try different keywords
- Check if the document is processed
No sources shown
Occasionally, the AI may provide general guidance without specific citations. This usually means:
- The question is very general
- Multiple sources contributed small pieces
- The answer is based on document structure rather than specific passages
Using Citations Effectively
Verify Important Information
Before making decisions based on an answer:
- Click the top source
- Read the original passage
- Check for additional context
Find Related Content
Sources often contain more than what's in the answer:
- Click through to see the full context
- Note nearby page numbers for related content
Provide Feedback
If citations seem wrong or irrelevant:
- The document may need re-processing
- The question may need rephrasing
- Contact support if issues persist
Citation Accuracy
High Accuracy Situations
- Specific factual questions
- Questions with unique keywords
- Well-structured documents
Lower Accuracy Situations
- Vague or broad questions
- Common words with multiple meanings
- Poorly formatted source documents
To improve citation accuracy:
- Ask specific questions
- Use terminology from your documents
- Ensure documents are well-structured
Related Articles
Need Help?
Contact our support team if citations aren't appearing correctly.